Privacy Statement

At AAFES Federal Credit Union, we put our members first and take pride in offering a variety of financial services. Protecting your privacy, as well as your financial assets, is central to our mission.

Whether you are an existing member or are considering membership with us, we understand how important it is for you to know how we collect, retain and use information about you. We recognize that you have a right to expect your personal information to remain private and secure. AAFES Federal Credit Union maintains standards to ensure that your personal information is private and secure at all times.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect your privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit companies we work with to sell to other third parties the information we provide them.

Information We Collect and Disclose About You

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on membership and loan applications and other forms
• Information about your transactions with us or others
• Information we receive from a consumer reporting agency
• Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may disclose information we collect about you to selected financial service providers such as insurance agents and securities broker-dealers.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, follow your instructions as you authorize or protect the security of our financial records.

If you terminate your membership with AAFES Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

AAFES Federal Credit Union restricts access to nonpublic personal information about you to our employees who have a specific business purpose in utilizing your data. We also train our employees in the importance of maintaining confidentiality and member privacy. In addition, we maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

Maintenance of Accurate Information

AAFES Federal Credit Union has established procedures to ensure that your personal information is accurate, current and complete in accordance with reasonable commercial standards. If you find that your account information is incorrect, call or write to us at the following telephone number or address:

(800) 452-7333
AAFES Federal Credit Union
P. O. Box 210708
Dallas, TX 75211

We will respond to requests to correct inaccurate information in a timely manner.

More Information

All owners, borrowers and guarantors agree that any notices will be mailed to the attention of the person - and at the address first listed - on the account card, note or other agreements with the credit union.

AAFES Federal Credit Union values its members and their privacy. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have questions about how we protect or use your personal information, please contact us at the telephone number or the address above.